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Global Health Conference Presentations Highlight Quality Improvement Methods and Results
by Cynthia Young

URC Booth at GHC

Results from Quality Assurance Project work in South Africa and Uganda, quality improvement methodologies and innovative tools to support quality service delivery were recently featured at the Global Health Council 30th Annual Conference, May 27-30, 2003 at the Omni Shoreham Hotel in Washington, DC. The conference, “Our Future on Common Ground: Health and the Environment,” focused on the linkages between health and the environment, highlighted approaches to diminish health risks posed by physical, social, and economic factors, and addressed international cooperation for a sustainable future. One of the leading events in the international health field, the conference attracted more than 1,500 health and development professionals, including policy makers, doctors, nurses, social workers, health educators, researchers, and scientists from around the world.

Rashad Massoud, MD, MPH, Associate Director of the Quality Assurance Project, and Thada Bornstein, MEd, Director of Training, led a skill-building workshop, “A Modern Paradigm for Improving Health Care Quality.” Based on the QAP’s quality improvement monograph, the workshop described the concepts underlying modern quality improvement and the principles of quality management, and explained various approaches to health care quality improvement.

Kamden Hoffman, MA, MPH, URC Program Development Associate, contributed to the panel “People Power: Strategies for Improvement among Healthcare Workers.” Filling in for QAP’s field-based QA Advisor Tina Maartens, who was unable to travel to the conference, Ms. Hoffman presented results from QAP support to three districts in South Africa’s Mpumalanga Province to improve provider and patient compliance with tuberculosis (TB) treatment among HIV/AIDS patients. She highlighted activities to improve outcomes among TB patients by introducing quality improvement methods focusing on systems and processes that empowered staff and patients to improve care and treatment adherence.

Elizabeth Rowley, MHS, MIA, Research Associate, International Health, Johns Hopkins University Bloomberg School of Public Health, participated in the panel “Environmental Impact and Challenges Among Displaced Populations.” She discussed QAP-supported work to use quality design techniques to streamline the integration of refugee health services with those provided by local health systems in Arua, Moyo and Adjumani Districts of Uganda.

Slide from TB CD ROM

QAP’s Tuberculosis Case Management CD-ROM was also featured at the conference as one of the top 24 USAID-supported “innovative and lifesaving health research, applied technologies, standards, guidelines, quality assurance and systems changes that have improved global health and access and advanced health systems around the world.” The TB CD-ROM was selected as one the top Health Systems innovations featured in the health technologies exhibit produced by the Population, Health and Nutrition Information Project (PHNI) Project.

 To view a PDF of the PowerPoint slides from the QAP presentations, click on the respective link below:

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The Quality Assurance Project (QAP) is funded by the U.S. Agency for International Development
(USAID) under Contract Number GPH-C-00-02-00004-00.